Privacy Policy

This Privacy Policy describes the data processing policies of **Budong Nordic AB** (email: **info@budong.eu**), regarding the collection, use, and disclosure of your personal information when you use our website (https://budong.eu).

By accessing or using the Service, you consent to the processing of your information in accordance with this Privacy Policy. If you do not consent, please do not use the Service. We reserve the right to modify this Policy at any time, with the revised version becoming effective 180 days after posting.

1. 1. Information We Collect

   We collect and process personal information that you voluntarily provide to us, which may include:

   • Name
   • Email Address
   • Any personal information contained within contact form submissions or user comments.

2. 2. Legal Basis for Processing (GDPR Requirement)

   For users located in the European Economic Area (EEA), we process your personal data only when we have a valid legal basis, which typically includes:

   • **Consent:** Where you have given clear consent (e.g., ticking a checkbox, accepting non-essential cookies).
   • **Contractual Necessity:** Processing is necessary to provide a service you requested (e.g., fulfilling an order or replying to a direct inquiry).
   • **Legitimate Interests:** Processing is necessary for our legitimate interests (e.g., security, fraud prevention, or site protection), provided your rights do not override these interests.
   • **Legal Obligation:** Processing is necessary to comply with a legal obligation (e.g., tax or reporting requirements).

3. 3. How We Use Your Information

   We use the information we collect for the following purposes and legal bases:

   • **Customer Support:** To respond to your inquiries and provide support (Contractual Necessity / Legitimate Interest).
   • **Feedback Collection:** To improve our services based on user feedback (Legitimate Interest).
   • **Site Security & Protection:** To prevent fraud and secure the website (Legitimate Interest / Legal Obligation).
   • **User Communication:** To facilitate user-to-user comments or feedback (Consent / Legitimate Interest).

4. 4. Retention of Your Information

   We will retain your personal information for as long as necessary to fulfill the purposes outlined above, which is typically **90 days to 2 years** after a user terminates an account or the initial purpose is fulfilled. We may retain certain information for longer periods for legal, accounting, or record-keeping requirements.

5. 5. Your Data Protection Rights

   Depending on the applicable law (especially GDPR), you have specific rights regarding your personal data. These rights include:

   • **Right of Access:** To request a copy of the personal data we hold about you.
   • **Right to Rectification:** To request correction of any inaccurate data.
   • **Right to Erasure (Right to be Forgotten):** To request the deletion of your personal data.
   • **Right to Restrict Processing:** To limit how we process your data in certain circumstances.
   • **Right to Object:** To object to the processing of your data based on legitimate interests.
   • **Right to Data Portability:** To request a copy of your data in a machine-readable format to share with another entity.
   • **Right to Withdraw Consent:** To withdraw consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

   To exercise these rights, please contact us at **info@budong.eu**. We will respond in accordance with applicable data protection law.

6. 6. Cookies & Tracking Technologies

   We use cookies and other tracking technologies to enhance user experience and analyze site usage. To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our dedicated Cookie Policy.

7. 7. Security

   We use reasonable security measures (e.g., **Wordfence** and **HTTPS**) to protect your information. However, no data transmission over the internet can be guaranteed to be 100% secure. You transmit information to us at your own risk.

8. 8. Third Party Links & Use of Your Information

   Our Service may contain links to other websites not operated by us. This Policy does not cover the practices of any third parties. We advise you to review the privacy policy of every external site you visit. We assume no responsibility for third-party sites or services.

9. 9. Contact and Data Protection Officer

   If you have questions or concerns about the processing of your information, you may email our Grievance Officer at **info@budong.eu**. We will address your concerns in accordance with applicable law.